Everything Collections Notes

Shohini Gupta / @shohinigupta

who are you vs what do you do are pretty different questions
“It definitely is a good example of a winner-take-all market, where revenues and profits are distributed in a highly unequal way,” Velthuis said. “[On] principle, it is not a problem in itself. However, galleries in the middle segment of the market are having a hard time surviving, and if many of them close their doors, that is bad for the ecology of the art world. We should think of ways to let profits at the top trickle down to the middle and bottom.”
shohinigupta
Identifying scarce resources in an ecosystem is a critical skill. Think about an industry, and then try to identify what compromises or grand bargains are being made when the industry is at equilibrium.
shohinigupta
shohinigupta
Identifying scarce resources in an ecosystem is a critical skill. Think about an industry, and then try to identify what compromises or grand bargains are being made when the industry is at equilibrium.
shohinigupta
The modern tech industry we’ve created can be thought of as a paradigm shift machine. It’s an industry whose core process is replacing the scarce resources of other industries (and of itself) with new ones, and in doing so, rearranging their business models and ecosystems.
shohinigupta
Which is to say: Twitter is becoming increasingly concentrated on a tiny core of power users. It’s less and less a distributed mode of many-to-many communication, and more and more a broadcasting hub for the elite—a highly unequal place where their least-considered, Ambien-addled opinions get amplified to a global audience of millions.
shohinigupta
Sunita Williams
Captain Williams has spent 322 days aboard the I.S.S. since becoming an astronaut in 1998. While she was there in 2007, she completed the Boston Marathon — on a treadmill — in 4 hours 24 minutes, marking the first time an entrant had finished the race from orbit.
shohinigupta
Poor CX affects bottom line in insurance, esp healthcare
This is a great example where poor brand/customer experience directly impacts an insurer's bottom line. Patients are relying entirely on their doctor to tell them what they should do, where they should get their tests, etc. even if it's not the most cost effective choice. If insurers could more reliably get patients to check in with them and trust them, they might actually be able to decrease utilization or guide patients to better quality/cost options. This has been Oscar's bet for a while (as we wrote about).
shohinigupta
Patients forgoing cheaper alternatives due to doctor recommendations
"The free market principles that were supposed to bring down prices apparently don't work since people effectively outsource the decision making process to a third party, and the regulatory aspects that were supposed to prevent hospitals from gaming the system ended up helping them do just that." - CBInsights
shohinigupta
“It definitely is a good example of a winner-take-all market, where revenues and profits are distributed in a highly unequal way,” Velthuis said. “[On] principle, it is not a problem in itself. However, galleries in the middle segment of the market are having a hard time surviving, and if many of them close their doors, that is bad for the ecology of the art world. We should think of ways to let profits at the top trickle down to the middle and bottom.”
shohinigupta
Identifying scarce resources in an ecosystem is a critical skill. Think about an industry, and then try to identify what compromises or grand bargains are being made when the industry is at equilibrium.
shohinigupta
shohinigupta
Identifying scarce resources in an ecosystem is a critical skill. Think about an industry, and then try to identify what compromises or grand bargains are being made when the industry is at equilibrium.
shohinigupta
The modern tech industry we’ve created can be thought of as a paradigm shift machine. It’s an industry whose core process is replacing the scarce resources of other industries (and of itself) with new ones, and in doing so, rearranging their business models and ecosystems.
shohinigupta
Which is to say: Twitter is becoming increasingly concentrated on a tiny core of power users. It’s less and less a distributed mode of many-to-many communication, and more and more a broadcasting hub for the elite—a highly unequal place where their least-considered, Ambien-addled opinions get amplified to a global audience of millions.
shohinigupta
Sunita Williams
Captain Williams has spent 322 days aboard the I.S.S. since becoming an astronaut in 1998. While she was there in 2007, she completed the Boston Marathon — on a treadmill — in 4 hours 24 minutes, marking the first time an entrant had finished the race from orbit.
shohinigupta
Poor CX affects bottom line in insurance, esp healthcare
This is a great example where poor brand/customer experience directly impacts an insurer's bottom line. Patients are relying entirely on their doctor to tell them what they should do, where they should get their tests, etc. even if it's not the most cost effective choice. If insurers could more reliably get patients to check in with them and trust them, they might actually be able to decrease utilization or guide patients to better quality/cost options. This has been Oscar's bet for a while (as we wrote about).
shohinigupta
Patients forgoing cheaper alternatives due to doctor recommendations
"The free market principles that were supposed to bring down prices apparently don't work since people effectively outsource the decision making process to a third party, and the regulatory aspects that were supposed to prevent hospitals from gaming the system ended up helping them do just that." - CBInsights
shohinigupta